When Las Vegas re-opened in July 2020 they needed a solution for guests preferring a physical room key during the contactless era of the COVID-19 pandemic.
I worked closely with an engineer to quickly design an iPad app, test it with the first several guests, iterate and launch it in less than 3 months.
I brought illustrations (created by the MGM design team) to life in Rive. (You’ll have to use your imagination.)
+285k
keycards made in the first 5 months
(Image courtesy of lasvegassun.com)
The best part of this project was having my engineer take our first version to Las Vegas and test it with real guests. We learned a lot together, made some quick changes and turned around a success for MGM Resorts.
98%
success rate for guests making their own keycards
